FAQ

Frequently Asked Questions

Find answers to common questions about working with NeoMedica, whether you're a healthcare professional or a provider seeking staffing solutions.

👩‍⚕️For Nurses

We specialize in remote patient monitoring, telehealth triage, care coordination, and clinical documentation positions. All positions allow you to work from Puerto Rico while serving patients across the United States.

You'll need an active nursing license (RN, LPN, or equivalent), fluency in English and Spanish, reliable internet connection for remote work, and willingness to undergo a background check. CPR/BLS certification is preferred.

Start by completing our quick interest form. Our team will verify your credentials, conduct an interview, and guide you through onboarding. The entire process typically takes 2-3 weeks.

All nurses receive comprehensive training on our systems, protocols, and client-specific requirements. We also offer ongoing professional development and continuing education opportunities.

We offer competitive, transparent pay rates with biweekly direct deposit. Pay varies by position and experience level, and all rates are discussed during the interview process.

Yes! We offer both full-time and part-time positions. Flexible scheduling is one of the key benefits of working with NeoMedica.

🏥For Healthcare Providers

We offer remote patient monitoring, telehealth triage, care coordination, and clinical documentation services. Our bilingual nurses work remotely from Puerto Rico to serve your patient population.

All nurses undergo comprehensive background checks, license verification, and credential authentication. We verify education, work history, and references before any placement.

Our nurses are US citizens with US-accredited nursing education, fluent in both English and Spanish, and work in the same or similar time zones as continental US facilities. No visa sponsorship required.

Thanks to our pre-verified candidate pool, we can typically present qualified candidates within 1-2 weeks. Emergency staffing needs may be accommodated faster.

We offer competitive, transparent pricing with no hidden fees. Rates vary based on position type, shift requirements, and contract length. Contact us for a customized quote.

We implement rigorous quality assurance programs including regular performance reviews, patient satisfaction monitoring, and ongoing training. We work closely with partners to maintain high standards.

General Questions

Yes, absolutely. We maintain strict HIPAA compliance in all our operations. All staff receive HIPAA training, and our systems are designed to protect patient health information.

Our headquarters is in San Juan, Puerto Rico. All our healthcare professionals work remotely from Puerto Rico, serving patients across the United States.

You can reach us by email at info@neomedicapr.com, by phone at 1 (787) 945-7120, or through our contact form on this website. Our team responds within 24-48 business hours.

Currently, we specialize in bilingual English-Spanish services, which serves the majority of our clients' needs. Contact us if you have specific language requirements.

Still Have Questions?

Can't find what you're looking for? Our team is here to help. Reach out and we'll get back to you as soon as possible.