Privacy Policy

Introduction

NeoMedica ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare staffing platform and services.

By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use our services.

Effective Date: January 1, 2025

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an account: Name, email address, phone number, password, location
• Complete your profile: Professional qualifications, licenses, certifications, education, work experience, skills, specialties, resume/CV
• Apply for positions: Application materials, cover letters, references, availability
• Communicate with us: Messages, inquiries, feedback, support requests
• Post content: Comments, reviews, photos, videos, and other user-generated content
• Complete surveys: Responses to surveys and research studies

1.2 Information Collected Automatically

When you use our Platform, we automatically collect certain information, including:

• Usage data: Pages viewed, features used, time spent, click patterns, search queries
• Device information: IP address, browser type and version, operating system, device identifiers
• Location data: General location based on IP address or precise location if you grant permission
• Cookies and tracking technologies: See Section 8 for details
• Log data: Access times, error logs, referring URLs

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Professional verification services: License verification, certification confirmation, credential validation
• Background check providers: Criminal history, employment verification (with your consent)
• Social media platforms: If you connect your social media accounts
• References: Information provided by professional references you authorize us to contact
• Healthcare providers: Information from employers or potential employers

1.4 Protected Health Information (PHI)

In certain circumstances, we may have access to Protected Health Information as defined by HIPAA. We handle all PHI in accordance with applicable laws and regulations. For more information, see our HIPAA Compliance page.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Services

• Create and manage your account
• Facilitate connections between healthcare professionals and providers
• Process job applications and placements
• Verify credentials and qualifications
• Customize your experience on the Platform
• Develop, test, and improve our Platform and services
• Provide customer support and respond to inquiries

2.2 For Communication

• Send you job recommendations and notifications
• Communicate about your account and transactions
• Respond to your questions and requests
• Send administrative messages and service updates
• Provide newsletters and marketing communications (with your consent)

2.3 For Safety and Security

• Verify identity and prevent fraud
• Protect against malicious, deceptive, or illegal activity
• Enforce our Terms of Service
• Comply with legal obligations
• Protect the rights, property, and safety of NeoMedica, our users, and the public

2.4 For Analytics and Research

• Analyze usage patterns and trends
• Conduct research and analytics to improve our services
• Generate aggregate, de-identified statistics
• Understand user preferences and behavior

2.5 For Legal Compliance

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from public authorities
• Enforce our legal rights and defend against legal claims

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols (TLS 1.2+, AES-256)
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements
• Employee training on data security and privacy
• Secure data centers with physical security measures
• Incident response and breach notification procedures
• Regular backups and disaster recovery plans

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and, in some cases, to receive a copy in a portable format.

6.2 Correction and Update

You can update your account information at any time through your profile settings. You may also request that we correct inaccurate information.

6.3 Deletion

You may request deletion of your personal information, subject to certain exceptions (such as legal obligations to retain certain records).

6.4 Opt-Out of Marketing

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or by updating your communication preferences in your account settings.

6.5 Do Not Track

We do not currently respond to "Do Not Track" signals from browsers. However, you can control cookies and tracking through your browser settings.

6.6 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

6.7 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

6.8 Exercising Your Rights

To exercise any of these rights, please contact us at info@neomedicapr.com. We will respond to your request within the timeframe required by applicable law.

7. Children's Privacy

Our Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at info@neomedicapr.com, and we will take steps to delete such information.

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Platform. We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content.

8.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly (e.g., authentication, security)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our Platform
• Advertising Cookies: Used to deliver relevant advertisements (with your consent)

8.3 Third-Party Cookies

We may allow third-party service providers to place cookies on your device for analytics, advertising, and other purposes. These third parties are subject to their own privacy policies.

8.4 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Platform.

9. Third-Party Links and Services

Our Platform may contain links to third-party websites, applications, or services that are not operated by NeoMedica. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer personal data internationally, we implement appropriate safeguards, such as:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions recognizing equivalent data protection standards
• Other legally recognized transfer mechanisms

By using our Platform, you consent to the transfer of your information to the United States and other countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page
• Updating the "Effective Date" at the top of this policy
• Sending an email notification to the address associated with your account
• Displaying a prominent notice on our Platform

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

NeoMedica Privacy Team
San Juan, Puerto Rico
Email: info@neomedicapr.com
Phone: 1 (787) 945-7120

Data Protection Officer: info@neomedicapr.com

Last Updated: January 1, 2025